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Purple Podiums

Measuring the satisfaction of the Association's partners

1
The nature of the relationship with the Association
How satisfied are you with the response of the association's employees when communicating with them?
How satisfied are you with the services provided by Qaderoon?
How satisfied are you with the administrative affairs?
How satisfied are you with public relations?
How satisfied are you with finances?
How satisfied are you with the affairs of the beneficiaries?
What is the degree of transparency in the provision of services?
How easy is it to access the Association's information?
What is the preferred way to communicate with the association?
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2

Measuring beneficiaries' satisfaction

How fast do the association's employees communicate with you?
How much is the benefit of the services provided by the Association
Your evaluation of the efficiency of the performance of the employees in the association
How much do you evaluate the behavior of the association's employees?
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3

Measuring the satisfaction of the Association's employees

1. The current basic salary you receive is satisfactory to you.
2. The salary you receive compared to the time and the tasks you perform is satisfactory for you.
3. The incentive I receive for my work is fair and satisfactory for me.
4. Your direct manager discusses your performance during the evaluation process (clarifying weaknesses and the possibility of development)
5. The current model used for performance evaluation is appropriate for your job
6. The result of your performance evaluation actually reflects the reality of your work performance
7. You have confidence in what is being told or promised by the administration
8. You have sufficient authority to make a decision in case you request your job position for it.
9. You feel job security in the association
10. You have the information/data necessary to do your work to the fullest
11. Your direct manager treats you fairly enough
12. Your direct manager deals with you transparently
13. Your direct manager treats you with respect.
14. Your thoughts and opinions are taken into account by your manager when making decisions
15. Find an appreciation from your manager if you do special or extra work
16. You are provided with the required training for your career needs
17. The concept of working as a team in the association is clear and applied.
18. The current attendance policy of the association is clear and appropriate.
19. The open door policy in the assembly is applicable and useful.
20. The objectives of the association, which the senior management aspires to reach, are clear and understandable.
21. The advantages offered by the association are suitable compared to other local associations (incentives - leaves .. And others)
22. You have a clear, written and agreed guest description with your direct manager
23. The association provides assistance to you in case of personal emergency circumstances
24. The workplace where you work is comfortable and safe
25. You can express your opinion freely and without fear of your managers
26. How would you describe your morale at work at this time?
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Measuring the satisfaction of the members of the Board of Directors

4
The nature of the relationship with the Association
How satisfied are you with the response of the association's employees when communicating with them?
How satisfied are you with the services provided by Kadir?
How satisfied are you with the administrative affairs?
How satisfied are you with public relations?
How satisfied are you with finances?
How satisfied are you with the affairs of the beneficiaries?
What is the degree of transparency in the provision of services?
How easy is it to access the Association's information?
What is the preferred way to communicate with the association?
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Measuring General Assembly Satisfaction

5
How satisfied are you with the level of communication between you and the management of the association?
How satisfied are you with the clarity of the objectives of the association?
How satisfied are you with the impact of your participation in the association's activities on your community?
How much do you evaluate the behavior of the association's employees?
What are the three things you liked most about the association? And do you have suggestions to improve the work of the association?
How satisfied are you with transparency in managing the association's funds and resources?
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